When you clarify your return policy, customers have a better chance of understanding what they can and cannot do even before a purchase is made. It is easier to retain your customer base when they understand what the ground rules are. There is nothing more frustrating than trying to make a legitimate return, only to find out that the store will not allow it because they are more concerned about wardrobing than taking care of their customer.
That means you need to make sure your return policy is clear and concise, while still deterring wardrobing retail. A few examples are to start with posting your return policy in writing where the customer can see it. You can reinforce this by printing it on the back of the receipt, or adding a second attachment that has the return policy on it.
Secondly educate your employees to educate your customers. Have them verbally explain the policy as the customer is making their purchase. This is especially crucial if they are buying something that has special return considerations like a shortened time frame or all items must be in their original packaging. This is also the best time to describe what the Alpha Shark Tags are, why they are on the clothing, and how it affects the customer’s ability to return the item later on.
Visit the Loss Prevention Store for more information on or to purchase Wardrobing, Wardrobing Tags, Wardrobing Retail, Alpha Shark Tags,Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security Tags to put Security Tags on Clothes and an Electronic Article Surveillance or EAS system.
For more information on Wardrobing tags, Alpha Shark Tags, Wardrobing, or Wardrobing Retail contact us or call 1.866.914.2567