Wardrobing retail is a highly unethical process. Whether it is from the intent to wardrobe from the beginning, or an after thought from an outfit worn with buyer’s remorse it is morally wrong to return worn merchandise.
The problem for retailers is that it might not actually be illegal. There are some forms of return fraud that is very clearly illegal, however wardrobing is not one of them. Most state legislation only says that a retailer must post their return policy in a prominent location.
Additionally, there are still a fair amount of retailers that welcome back refunds of merchandise in any condition. That makes it even harder to form actual legislation that the majority of all retailers can agree on. Would you be happy if state laws outlined exactly how your return policy should read?
That leaves it up to the individual retailers to create their own return policy as well as finding clear-cut ways to discourage and reduce wardrobing within their stores.
Some retailers have found success through having an “all sales are final” policy. Simple and effective; no one can abuse a policy that has no margin for exception. As this can potentially alienate a large, honest customer base, maybe a less strict policy can be utilized. Maybe a 30-day policy would work, or implementing Alpha Shark Tags on all of your special occasion items can be effective in your situation.
Visit the Loss Prevention Store for more information on or to purchase Wardrobing, Wardrobing Tags, Wardrobing Retail, Alpha Shark Tags,Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security Tags to put Security Tags on Clothes and an Electronic Article Surveillance or EAS system.
For more information on Wardrobing tags, Alpha Shark Tags, Wardrobing, or Wardrobing Retail contact us or call 1.866.914.2567