I was first introduced to the idea of a clothing alarm using clothing security tags in the shoe department. As I walked through the stock room, you could see the carnage of old Checkpoint Tags thrown around; missing pieces, blue ink splatter on the ground. It was not a pretty sight.
Even worse, the reason we were there to begin with was from the number of customer complaints because the security tags on clothes had been put on the shoes with the bulky part on the inside.
Our customers could not try the shoes on without the tags being removed first. This was not the deterrent our store was looking for. This was not supposed to be a deterrent to our paying customers.
Our store manager quickly called us into action. We needed to undo all of the checkpoint tags and put them on correctly. That meant that all of the hard tags had to be reversed on almost a hundred pairs of shoes.
It was a very time intensive task. Once we were done, we knew we needed to train the department so it never happened again.
Loss prevention is frequently called “sales prevention” because too often the quest for clothing security overlooks the needs of the customers. It is important to remember that whatever policies and procedures are put into place, they must not stand in the way of the customer’s positive shopping experience.
Visit the Loss Prevention Store to purchase Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security Tags to put Security Tags on Clothes and an Electronic Article Surveillance or EAS system.
For more information on Checkpoint tags, clothing security, clothing alarm, or clothing security tags how they can work with your Electronic Article Surveillance or EAS system contact us at security tags on clothes or call 1.866.914.2567