Once you have decided to purchase a clothing security system for your store, there are a few things that you should know about the functionality of your system. The clothing alarm system creates a RF (radio frequency) field around your entryway to detect the clothing security tags that you have placed on the merchandise. The security tags on clothes are tuned to 8.2 MHz, which although it is a unique frequency, does not mean that they are the only items in your store that can be giving off an 8.2 MHz signal.
When your clothing security system was installed by a Checkpoint certified technician, they took the time to look for and correct any “interference” that might have been present at the time. As time goes on, some clothing alarm systems could experience false alarms or what we like to call “phantoms”. There are many reasons that this could occur but it is doubtful that it is something broken with the system itself. If your system is alarming, it is detecting 8.2 MHz. The most common causes for false alarms are due to changes in the environment, whether clothing security tags are placed too close to the antenna or a door that has settled or warped due to age and use. This is why it is important to have a preventative maintenance plan for your clothing security system. As the merchandise and the building itself changes, so will your clothing alarm system.
You will want to ensure that your staff is trained on how to attach and properly detach the security tags on clothes. Insufficiently trained staff can cause both yourself and your customer a lot of headaches. It is very important to keep your clothing security system functioning properly because if there is a problem where false alarms start happening employees will all too often start to ignore any alarms. Clothing alarm systems are most effective when they are incorporated with knowledgeable employees and a quick response.
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