When a customer buys an item of clothing that they have every intention of wearing to an event and then return it, it is called wardrobing.
This is a different action (and intention) than a customer who buys an item and tries it on at home, instead of in a dressing room at the store. The customer might still return the item, but they have not worn it to an event or for an extended period of time.
In the first scenario, the retailer is left with used product and cannot, in good conscience, sell the item for full price. To counteract this practice, retailers are more frequently using Alpha Shark Tags or a similar type of wardrobing tags.
The Alpha Shark Tag specifically is a red plastic tag that is attached with a pin closure. The pin clamps onto the merchandise. To be truly effective, the tags should be someplace conspicuous, such as the middle of the neckline on a dress or shirt. The tags are able to hold a small card or slip of paper that describes the return policy and the recommended removal method of these wardrobing tags.
The tags are easily removed with household scissors. However, they should only be removed once the customer is sure they are going to keep the item. This is how the retailer safeguards that this item has not been worn and can therefore be returned per company policies without having to question or second-guess the customer.
Visit the Loss Prevention Store for more information on or to purchase Wardrobing, Wardrobing Tags, Wardrobing Retail, Alpha Shark Tags,Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security Tags to put Security Tags on Clothes and an Electronic Article Surveillance or EAS system.
For more information on Wardrobing tags, Alpha Shark Tags, Wardrobing, or Wardrobing Retail contact us or call 1.866.914.2567