Are Wardrobing Tags really the answer to solve the problem of refund fraud in your store? Yes. Yes they are. Wardrobing tags, or more specifically Alpha Shark Tags are an easy and comprehensive way to determine if a refund should be taken.
If the Alpha Shark Tags is still on and un-tampered with, then there shouldn’t be a reason to suspect wardrobing. However, to really put an end to wardrobing retail and other more costly forms of refund fraud, there needs to be another action plan put into place.
When you clarify your return policy, customers have a better chance of understanding what they can and cannot do even before a purchase is made. It is easier to retain your customer base when they understand what the ground rules are. There is nothing more frustrating than trying to make a legitimate return, only to find out that the store will not allow it.
That means you need to make sure your return policy is clear and concise, while still protecting your inventory. A few examples are to start with posting your return policy in writing where the customer can see it. You can reinforce this by printing it on the back of the receipt, or adding a second attachment that has the return policy on it.
Secondly educate your employees to educate your customers. Have them verbally explain the policy as the customer is making their purchase. This is especially crucial if they are buying something that has special return considerations like a shortened time frame or all items must be in their original packaging.
Visit the Loss Prevention Store for more information on or to purchase Wardrobing, Wardrobing Tags, Wardrobing Retail, Alpha Shark Tags,Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security Tags to put Security Tags on Clothes and an Electronic Article Surveillance or EAS system.
For more information on Wardrobing tags, Alpha Shark Tags, Wardrobing, or Wardrobing Retail contact us or call 1.866.914.2567