Many people underestimate the severity of wardrobing retail. Because the item is paid for and then refunded, the user feels like it is no different than any other refund that is conducted on a normal basis. Except with wardrobing, there is a difference- this time the item was worn before it was returned.
Just like with any form of theft or fraud, there is always a justification of why someone should carry out such an action. In the case of wardrobing, it comes down to the stance of “no harm, no foul”.
Retailer’s are often in a quandary on what to do with these items. Up until now, Nordstrom’s did not have a customer service friendly way to decline these returns.
They were then left with items that had been worn, and ethically could not be sold as new. The garments might have been fine upon the initial glance, but if you turned them inside out, there were often the tell tale signs of use- makeup or deodorant debris, perhaps a not so new smell.
Because there is not a defect, the retailer can’t send it back to the manufacturer for a credit. This leaves the retailer with having to take a massive discount to get the item out of their inventory.
These are the losses that people who are wardrobing retail habitually tend to overlook.
Visit the Loss Prevention Store for more information on or to purchase Wardrobing, Wardrobing Tags, Wardrobing Retail, Alpha Shark Tags,Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing SecurityTags to put Security Tags on Clothes and an Electronic Article Surveillanceor EAS system.