I had an employee who was going to start a new job with a different company. She needed business attire but didn’t have the money to completely replace her entire wardrobe. So she came up with a plan to save money and have the clothes she needed. It wasn’t wardrobing, but it was still return fraud.
She started to buy the clothes from our store with her employee discount. They had the regular EAS tags and the Alpha Shark tags. At the purchase, the EAS tags came off, and the Alpha Shark tags stayed on. This was the normal checkout procedure.
Later she would come back to the store with the empty shopping bag. She would walk around the store and put identical items of the clothes she purchased into the bag and then return them with her receipt.
The returns employee never thought otherwise because she had a receipt and the wardrobing tags were still attached. The returns associates were more concerned with wardrobing and forgot that return fraud can still happen even if the wardrobing tags are still attached to the clothing.
It wasn’t after we noticed that she was returning 100% of her purchases that we started to investigate. Sure enough it was a case of return fraud that had been overlooked because we were only focused on wardrobing retail.
Visit the Loss Prevention Store for more information on or to purchase Wardrobing, Wardrobing Tags, Wardrobing Retail, Alpha Shark Tags,Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security Tags to put Security Tags on Clothes and an Electronic Article Surveillance or EAS system.
For more information on Wardrobing tags, Alpha Shark Tags, Wardrobing, or Wardrobing Retail contact us or call 1.866.914.2567