I had an incident recently where a woman had come into the store to buy a new swim set. She thought that she could be sneaky and basically, con the cashier.
This woman picked out her two-piece swimsuit and put them on the same hanger. Then she pulled the price tag off of one of the pieces. She was trying to make it look like the pieces were to be sold as a set, instead of individually.We have had more success with selling swim items separately, instead of as a two-piece set.
Since we no longer sell swimsuits in a set, everything is sold as an individual item; it was pretty easy for the cashier to spot what was going on. The cashier explained that it was two separate pieces, and she needed to get the price for both items.
Needless to say the woman barked out something rude and left without her half price swimsuit.
Beyond spotting these kinds of two for one scams, we have found several other benefits to only selling swimsuit separates as individual items, instead of as a set.
Customers who can buy the correct top and bottom sizes they need, and are much happier with their purchase, decreasing the amount of returns we have on these items. We also have fewer issues with miss-matched sets. We don’t have to worry about customers taking two sets in different sizes and piecing together the sizes they need, leaving us with a set that is not the same size, and almost impossible to sell.
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