There are some forms of return fraud that is very clearly illegal, however wardrobing retail is not one of them. Most state legislation only says that a retailer must post their return policy in a prominent location. They say nothing about how a retailer outlines what is acceptable within those policies.
Since there are still a fair amount of retailers that welcome back refunds of merchandise in any condition, it makes it even harder to form actual legislation on wardrobing.
Would you be happy if state laws outlined exactly how your return policy should read? Probably not. Because there are so many variables and variations, it would be difficult to find a universal return policy that retailers would find neither too strict nor too lenient.
That leaves it up to the individual retailers to create their own return policy as well as finding clear-cut ways to discourage wardrobing retail within their stores.
Some retailers have found success through having an “all sales are final” policy. Simple and effective; no one can abuse a policy that has no margin for exception. As this can potentially alienate a large, honest customer base, maybe a less strict policy can be utilized. Maybe a 30-day policy would work, or implementing Wardrobing Tags on all of your special occasion items can be effective in your situation.
Until that time that all retailers can agree on one policy, it is best for you to decide what your store would and would not find acceptable and then make sure it was clear to all of your customers.
Visit the Loss Prevention Store for more information on or to purchase Wardrobing, Wardrobing Tags, Wardrobing Retail, Alpha Shark Tags,Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security Tags to put Security Tags on Clothes and an Electronic Article Surveillance or EAS system.
For more information on Wardrobing tags, Alpha Shark Tags, Wardrobing, or Wardrobing Retail contact us or call 1.866.914.2567