I recently bought a dress. Since I made the purchase online I never worried that the dress may have been involved in any wardrobing before I bought it. Unfortunately, once I received the dress in the mail, I went to try it on and there was a huge smudge of makeup all inside the dress. Ugh.
Now I can’t even begin to tell you the range of thoughts that went through my mind, but the first thing I did was to hop on the phone with customer service. Sure enough, this dress had been shipped from a store, and not from a warehouse or distribution center. Even better, this was the last one in my size.
I was given two options, return the dress or keep the dress with an extra ten percent discount. Since I really wanted the dress and the discount would cover dry cleaning, I went with option number two.
Because the dress came from an actual store, one of two things happened. The make up came from a customer trying the dress on, oblivious to the damage she did, or it came from a customer who was wardrobing.
Either way, the company lost out. They were shorted the discount that they gave me. Additionally, they lost me as a customer (and all the money I am spending elsewhere) because it was not worth the potential hassle to order anything from them again.
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For more information on Wardrobing tags, Alpha Shark Tags, Wardrobing, or Wardrobing Retail contact us or call 1.866.914.2567